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Essential Shipping FAQs: Your Questions Answered

Essential Shipping FAQs: Your Questions Answered

Shopping online for jewelry, especially for pieces as splendid and meaningful as those in our Pierciel collection, involves a series of important steps before the treasured piece reaches you. Among these steps, shipping often raises a multitude of questions. Whether you're eyeing the stunning brilliance of moissanite rings or pendants from our exclusive Pierciel jewelry collection, understanding the shipping process can vastly enhance your shopping experience. In this article, we answer some of the most frequently asked shipping questions, ensuring that your journey from browsing to wearing your beautiful Pierciel jewelry is as smooth as possible.

How long does shipping usually take?

Shipping times can vary depending on several factors including your location, the shipping method selected, and the availability of the items you're purchasing. For our Pierciel moissanite jewelry collection, we strive to process and dispatch orders as quickly as possible — typically within 2-3 business days. However, due to the meticulous craftsmanship and sometimes custom nature of our jewelry, production times can vary. Once your order is ready and dispatched, shipping times can range from 3-5 business days for standard shipping within the US, with expedited options available for those special moments that just can't wait.

Can I track my order?

Absolutely! We understand how exciting it can be to wait for a new piece of jewelry, especially one that offers the unmatched brilliance and affordability of moissanite. Once your order has been shipped, Pierciel will provide you with a tracking number via email. This allows you to follow your purchase from our hands to yours, offering peace of mind and anticipation as you await the arrival of your stunning new accessory.

Is my shipment insured?

Your peace of mind is our top priority, especially when it comes to the safe delivery of your valuable and ethically sourced Pierciel moissanite jewelry. Every shipment we send out is fully insured until the moment it safely reaches your hands. In the unlikely event that something happens during transit, rest assured that we will work swiftly to resolve the issue, ensuring a smooth and secure shopping experience from start to finish.

Do you offer international shipping?

Pierciel's commitment to providing access to beautiful, affordably luxurious, and ethically sourced moissanite jewelry knows no boundaries. Yes, we are delighted to offer international shipping to various countries. International shipping times and costs will vary, so we encourage you to review our shipping policy for specific details or contact our customer service team for tailored advice. Please note, international shipments may be subject to additional customs, duties, and taxes, which are the responsibility of the recipient.

Can I change my shipping address after placing an order?

We understand that mistakes happen, and plans change. If you need to update your shipping address after your order has been placed, please contact our Pierciel customer service team as soon as possible. We'll do everything within our power to accommodate your request, providing it hasn't yet been dispatched. Keep in mind, once an order is on its way, changes to the shipping address may not be feasible.

At Pierciel, we believe in the lasting beauty and unrivaled value of moissanite jewelry. With properties that rival those of diamonds at a fraction of the cost and a commitment to ethical sourcing, our collection is designed for those who appreciate luxury, sustainability, and affordability. As you prepare to enhance your collection with the brilliance of moissanite, we hope this guide has answered your shipping-related questions, offering a seamless and enjoyable shopping experience.

Expanding your jewelry collection should be an exciting and accessible endeavor. With Pierciel's stunning array of moissanite jewelry, you're not just purchasing an exquisite piece; you're embracing a lifestyle of sustainable luxury. Explore our collection today and experience the unparalleled beauty and value of moissanite, delivered with care directly to your doorstep.

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